If your landlord hasn’t fixed repairs you’ve reported, you may be entitled to free repairs + compensation worth £1,000s under UK housing law.
If you’ve reported issues and nothing has been done — you can claim!
Even if you receive Housing Benefit or Universal Credit — you can still claim.
Most tenants receive 25%–50% of annual rent.
Serious cases can reach 100% rent refund!
You likely qualify for Housing Disrepair Claims UK if:
You are a council or housing association tenant
You reported the issue at least once
14 days have passed with no repairs OR temporary fixes repeatedly fail
At DVC Group, we specialise in supporting social tenants suffering from housing disrepair. By law, councils & housing associations must keep your home safe and in good repair. If your landlord doesn’t act after you report issues, you can take legal action under Housing Disrepair Claims UK to force repairs, claim compensation for stress, inconvenience, or health problems, and recover costs for any damaged belongings.
Note: DVC Group is committed to providing tailored housing disrepair support to meet the unique needs of each customer.
A housing disrepair claim is when a council or housing association tenant takes legal action because their landlord failed to repair reported problems such as damp, mould, leaks, or unsafe electrics. You can claim for free repairs and compensation under UK housing disrepair law.
Housing Disrepair Claims UK
If you’re a council tenant or housing association tenant and have reported issues your landlord hasn’t fixed within a reasonable time, you can claim. You don’t need to move out or stop paying rent — you simply need proof that the landlord was told and failed to act.
Compensation depends on how badly your home is affected and how long repairs were ignored. Most tenants receive 25%–50% of annual rent, while severe cases can reach 100% rent refund plus extra for stress, health issues, and damaged belongings. You could be owed thousands in compensation.
No. All housing disrepair claims are handled on a no win, no fee basis — meaning you pay nothing unless your case succeeds. There are no hidden costs or upfront fees, so there’s absolutely no financial risk to checking your eligibility and starting your claim.
You can claim for issues that make your home unsafe or unfit to live in — including damp, mould, leaks, broken heating, faulty electrics, structural cracks, or pest infestations. If these problems affect your health, safety, or belongings and haven’t been repaired, you likely qualify.
Most cases take 8–16 weeks, depending on the severity of the issues and how quickly your landlord responds. Our team handles everything from evidence collection to negotiation, ensuring your repairs are completed and your compensation paid as quickly as possible.
In almost all cases, no. The vast majority of housing disrepair claims are settled directly with the landlord or their legal team before court. We handle communication and negotiation, keeping the process stress-free and straightforward for you.
Yes — your entitlement to housing disrepair compensation isn’t affected by benefits. Even if your rent is paid through Housing Benefit or Universal Credit, you can still claim for the distress, inconvenience, and damage caused by your landlord’s failure to maintain your home.
Keep records of every issue — photos, videos, and copies of messages or letters sent to your landlord. If repairs haven’t been made after three months or more, contact our housing disrepair specialists. We’ll confirm your eligibility and begin your claim immediately.
DVC Group specialises in helping social tenants across the UK get fast repairs and fair compensation. Our no-win, no-fee service means zero risk to you. We’ve helped hundreds of tenants like you reclaim their right to a safe, well-maintained home.
Simply contact us at hello@dvcg.co.uk, you can fill out our quick online form, or call 01743 649888 to discuss Housing Disrepair Claims UK.
